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Utilities & Energy ยท Case Study

GeoTwin AI for a 1,400-Asset Distribution Network

Client: Regional electricity distribution utility (anonymized)

Challenge

Replace siloed SCADA dashboards with a single live twin of 1,400 substations, transformers, and feeders โ€” and shift the maintenance crew from reactive callouts to predictive interventions.

Approach

  • Mapped every asset onto an interactive GeoTwin with health, criticality, and last-inspection metadata.
  • Streamed 6,200 IoT sensors (load, temperature, vibration, partial discharge) into the Operations Dashboard.
  • Configured KPI tiles for active alerts, critical assets, sensor status, maintenance backlog, risk zones, energy usage, and environmental indicators.
  • Enabled AI-generated daily summaries, incident reports, priority lists, and recommended actions.

Outcome

Control-room operators now run the network from one twin instead of seven dashboards. AI-prioritized work orders cleared a 9-month maintenance backlog in 14 weeks and reduced SAIDI by 18%.

Key metrics

Representative figures from this engagement.

1,400
Assets on the twin
6,200
Live sensors streamed
-31%
Unplanned outages
-64%
Mean time to detect incidents
412 jobs / quarter
Preventive maintenance triggered by AI

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